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Cancellation Policies

​En cuanto a las políticas de cancelación para los intercambios de semanas, el tomador entiende y acepta que_cc781905-5cde -3194-bb3b-136bad5cf58d_Because it is an exchange system full-week vacation, you must cancel the offer value as an advance, which will only be considered_cc78-05-05c7819 bb3b-136bad5cf58d_as the final price if the person travels, in case of not using the agreed services whatever the cause, the value paid constitutes_cc781905-bb6uncf315-5cde-3b95-3b95-5cde-315 advance payment on the full published rate and may be discounted in full as established in the article 65 of Law 300 of 1996.

TWhen comparing other reservations made by clients who DO NOT hold accommodation contracts, it is necessary to specify that many accommodations offer, for the same room, a "refundable rate" or a "non-refundable rate" (cheaper). If you reserve a "non-refundable" rate, the Accommodation may charge 100% of the stay at the end of the purchase without the right to any refund even in cases where the impediments to using the accommodation are due to reasons of force majeure. Yes You have doubts about the possibility of using the lodging, we recommend you book a “rate refundable”. The penalties that are eventually reported are charged by the Accommodation. ROYAL INVESTMENT DE COLOMBIA is an intermediary and does not charge penalties or additional Management Fees for changes and/or cancellations.

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